Foreword
“The air transport sector is an incredible way of bringing people together, promoting open-mindedness and exchange for all citizens of the world. By acting responsibly, we are meeting the expectations of our customers, our staff and all our stakeholders.”Read the Editorial
Our flight plan to create value
Play the videoKey figures
Our operations
318 destinations in
118 countries
101.4 million customers
1.14 million tons of cargo carried
81,527 employees (FTE)
TRANS-ATLANTIC AND ASIAN joint-ventures
Skyteam founding member
€ 26,512 million revenues
| 86.5% Network (passenger and cargo)
| 7.2% Maintenance
| 6.1% Low cost (Transavia)
| 0.1% Others
Key figures
In the air
BIOFUEL
Strong involvement in the development
of a sustainable market
More than 1,300 tons of sustainable aviation fuel used by KLM
Air France partner of the French
biojet GREEN DEAL
3.21 liters
fuel per passenger / 100 km
21.6% CO2 emissions
reduction since 2011
incl. economic measures
(g CO2 / passenger / km)
4.3 million tons of
CO2 avoided
(energy efficiency conditions of 2011)
548 aircraft
11.3 years of average age
35% noise reduction since 2000
Key figures
On board
Caring for all passengers
Every 20 SECONDS
a new Flying Blue member
PERSONALIZED SERVICES
Responsible catering
Organic products in children offers on Air France
flights
9.4 million sustainably produced
sandwiches served on board KLM flights
circular economy
13 million headphones reconditioned, reused
& recycled at Air France
Lighter aircraft
Digital press, 4,600 tons of CO2 saved
digital
More than 9 million Air France, KLM and
Transavia app downloads
Key figures
On the ground
Waste
4% reductionsince 2011
Water
6% reductionsince 2011
23% energy reduction
since 2011
50% electric ground
support equipment
supply chain
3,900 suppliers
67% signed the CSR charter
€19 million spending in sheltered sector
Key figures
In the world
312 hectares of
tropical forest
planted in Panama by KLM CO2ZERO service
85,500 trees
planted thanks to Air France Trip and Tree program
air france foundation
76 projects in 57 countries
in favor of disavantaged children
WINGS OF SUPPORT
85 projects supported in 16 countries
GROUP CONTRIBUTIONS
€ 15 million financial support
to community projects
3,552 flight tickets
donated by Flying Blue members to NGOs
Value Creation Model
HOW AIR FRANCE-KLM
CREATES VALUE ?
With our business and operations we aim to create sustainable and long-term value for shareholders and stakeholders. Our value creation model guides you through the way we turn our resources into assets to create positive outcomes and impacts on society.
Taking actions
WORKING ON U.N. SUSTAINABLE
DEVELOPMENT GOALS
By integrating sustainability into our business and operations, we strive to contribute concretely to the UN Sustainable Development Goals that are in our scope of influence.
Know more
Watch the video
© AIR FRANCE KLM
